General Information

We, at Somastra and its wholly-owned subsidiaries (collectively, “we” or the “Company”), are committed to protecting the privacy of our business partners (“Clients”) who are licensed to use our software solutions (“Software”) within their internal networks, as well as the end users who access or interact with data managed by our Software (“End Users”).

This Software Privacy Policy outlines how we collect, use, and safeguard your information. By using our Software, you agree to the practices described herein.

Client’s Responsibility

The Client is responsible for ensuring that its End Users are fully informed about, and have consented (where applicable) to, the collection and processing of information by Somastra, as described in this policy and in accordance with applicable data protection laws.

1. Scope

This Service Agreement (“Agreement”) governs the professional services (“Services”) and deliverables (“Deliverables”) offered by Somastra to its clients in relation to software development, consulting, and deployment as outlined in any Statement of Work (SOW) or written contract.

2. Payments

• All product/service pricing shall be mutually agreed upon in each purchase order.

• All invoices shall be addressed to the Client or its authorized distributor.

• 100% payment must be made in advance unless otherwise specified in writing.

3. Approval Process

The Client has seven (7) days from the receipt of any Deliverables to perform acceptance testing. If no written objections are submitted within this period, the Deliverables shall be deemed accepted.

4. Confidentiality

Each party shall maintain the confidentiality of any non-public information shared during the term of the agreement. This includes technical, financial, business, or customer data. Confidentiality exclusions include:

• Publicly available information

• Information independently developed

• Disclosure required by law (with notice)

• Information disclosed with written consent

5. Intellectual Property Rights

• All rights and ownership of the Deliverables will be transferred to the Client upon full payment.

• Somastra retains rights to any pre-existing intellectual property used in the Deliverables but grants the Client a perpetual, non-exclusive, royalty-free license to use it within the scope of the final product.

6. Warranties

All services are provided “as is” unless otherwise stated in writing. Somastra disclaims any implied warranties, including merchantability or fitness for a particular purpose.

7. Limitation of Liability

Somastra’s total liability is limited to the total amount paid under the Agreement. We are not liable for indirect or consequential damages, including lost profits or data.

8. Termination

This Agreement may be terminated by either party with 60 days written notice, or immediately if the other party breaches its terms and fails to rectify the issue within 30 days of notice. In such a case, the Client shall pay on a pro-rata basis for any Services already rendered.

9. Non-Solicitation

For a period of one (1) year after the conclusion of the Agreement, neither party shall solicit or hire any employees, contractors, or consultants of the other party without prior written consent.